Make it HAPPEN for You With Successful Career Behaviors!I
Master the skills you need to succeed in today's customer-focused workplace. Join us for a unique learning experience with professional encourager Karen Watts.
• Identify elements of a good or great customer service experience
• Understand and model behaviors that are essential for delivering good customer service
• Discuss and apply various business communication strategies - verbal and written
• Recognize the fundamentals of customer loyalty and relationship
• Identify and manage the most common customer service problems
• Practice good customer service strategies with peers
Tuesdays & Thursdays
September 10 - 26
9am - 12pm
More Information and Registration Here: https://lp.constantcontactpages.com/ev/reg/mhxf7bb/lp/657a927a-cfcc-4d0…
Contact David Grinstead at ACC for more details. Phone: 336-270-9256 or Email: dcgrinstead879@alamancecc.edu
www.alamancecc.edu
Offered in partnership with Alamance Community College
Women's Resource Center
Kate Meyer / outreach@wrcac.org