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Important VITA Update – May 4, 2020


Considering Governor Cooper’s Three Phase Plan for re-opening NC and the state of COVID-19 in Alamance County, United Way of Alamance County’s Volunteer Income Tax Assistance Program (VITA) will not re-open for the current tax season.  We regret any inconvenience or hardship this may cause to our community, but we believe this is in the best interest of our staff, volunteers and clients.

We will once again run the program for the upcoming year and consider the best and safest way to do this in the future.

If you have questions, please contact Heidi Norwick, hnorwick@uwalamance.org or 336.560.2546.

What is VITA?

Volunteer Income Tax Assistance Program (VITA) is a free tax preparation from the IRS. Each year, United Way of Alamance County partners with local schools, volunteers, and the IRS to provide the VITA Program for our community. IRS-trained volunteers will prepare your taxes for FREE!  The money you save can be used to build wealth in your household and our community.



United Way VITA Site
United Way of Alamance County
220 E. Front Street, Burlington
February 5 – April 9, 2018
Monday – Friday
9:00 am – 12:00 pm & 2:00 pm – 5:00 pm
Appointments available online
Cameron Street VITA Site
Philadelphia SDA Church
629 Cameron Street, Burlington
February 21 – March 28, 2018
11:00 am – 3:00 pm
Appointments available online
Williams High School Finance Academy VITA Site
1307 S. Church Street, Burlington (Room 227)
February 21 – March 28, 2018
4:00 pm – 5:30 pm
Appointments available online
Elon University VITA Site
Downtown Center
217 E. Davis Street, Burlington
February 3 – April 7, 2018
9:00 am – 3:00 pm
Appointments available online
Kernodle Senior Center AARP Site
Appointments by phone 336.222.5135
1535 S. Mebane Street, Burlington
February 1 – April 12, 2017
Wednesdays & Fridays
8:30 am – 2:00 pm
Other IRS VITA Sites in North Carolina can be found online.


  1. Check local news for weather closings, listed by site/school if there is inclement weather on the day of your appointment.
  2. See Publication 3676-B for services provided at VITA sites.


  • Picture ID
  • Social Security Card or ITIN identification (for everyone listed on the return)
  • Income documents such as: W2, 1099R, Social Security, interest, dividends, etc.
  • Health Care form 1095A/B/C
  • Documentation of doctor/dentist payments, mortgage, charitable donations, child care expenses, etc.
  • Copy of last year’s tax return

IRS information

If you have questions about your refund please contact:

To report unethical behavior to IRS, e-mail wi.voltax@irs.gov or download publication 4836 for more information.

Your civil rights are protected for more information download publication 4053