Community Council Announcements

Alamance Department of Social Services Updates


In an effort to keep the community safe from the COVID-19 outbreak, the Department of Social Services has implemented procedures to promote social distancing. Economic Services will no longer conduct face-to-face contact with customers, but will continue to accept applications for Food and Nutrition (Food Stamps), Medicaid, and Work First benefits. Applications can be completed online at or by phone at 336-570-6532. Paper applications will continue to be available at the agency or can be mailed per customer request.

Completed applications can be returned to the Department of Social Services:
Secured drop box: Located at the main entrance of Social Services
Mail: 319 N. Graham Hopedale Road Suite C, Burlington, NC 27217
Fax: 336-290-8651

If you have questions regarding current benefits, or wish to speak with a caseworker, please contact the agency at 336-570-6532. Changes can be reported by phone or online at EBT Cards and mail pick up will be available between the hours of 8am to 10am, Monday – Friday, at the ground floor lobby.

For updated COVID-19 Alamance County program or event cancellations or changes, please visit The County COVID-19 Call Center is also available daily 8am to 7pm. Residents and organizations are encouraged to call 336-290-0361 for general Coronavirus (COVID-19) questions or information regarding the County’s response.


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