Community Council Announcements

Alamance Department of Social Services Updates

3/25/2020

In an effort to keep the community safe from the COVID-19 outbreak, the Department of Social Services has implemented procedures to promote social distancing. Economic Services will no longer conduct face-to-face contact with customers, but will continue to accept applications for Food and Nutrition (Food Stamps), Medicaid, and Work First benefits. Applications can be completed online at https://epass.nc.gov/CitizenPortal/application.do or by phone at 336-570-6532. Paper applications will continue to be available at the agency or can be mailed per customer request.

Completed applications can be returned to the Department of Social Services:
Secured drop box: Located at the main entrance of Social Services
Mail: 319 N. Graham Hopedale Road Suite C, Burlington, NC 27217
Email: AskDSS@alamance-nc.com
Fax: 336-290-8651

If you have questions regarding current benefits, or wish to speak with a caseworker, please contact the agency at 336-570-6532. Changes can be reported by phone or online at www.alamance-nc.com/dss/ EBT Cards and mail pick up will be available between the hours of 8am to 10am, Monday – Friday, at the ground floor lobby.

For updated COVID-19 Alamance County program or event cancellations or changes, please visit www.alamance-nc.com/covid19/. The County COVID-19 Call Center is also available daily 8am to 7pm. Residents and organizations are encouraged to call 336-290-0361 for general Coronavirus (COVID-19) questions or information regarding the County’s response.

 

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